Privacy Policy
At True North Traffic Planning, we are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs). This policy outlines how we handle your personal information and documents across our traffic management planning services.
Information We Collect
We collect information necessary to provide professional traffic guidance schemes. This includes your business contact details, site location data, and technical requirements. Crucially, this includes any CAD drawings, site images, or project drafts you upload via our enquiry portal to facilitate our 24-hour turnaround service.
Use and Storage of Data
Your information is used to develop strategically optimized Traffic Management Plans (TMP) and coordinate Council Roadwork Applications. We ensure data security through industry-standard encryption, specifically protecting uploaded technical files. Data is retained only as long as required by Australian regulatory standards for traffic management documentation.
Sharing and Third Parties
We do not sell personal data. Information is only shared with relevant Australian road authorities or local councils when it is essential for permit securing and project approval. International transfers are only conducted where service providers meet equivalent privacy protections.
Cookies and Analytics
Our website uses analytics to improve service efficiency. This data collection is anonymous and helps us understand user behavior to refine our technical planning submission processes.
Contact and Rights
You have the right to access, correct, or request deletion of your data. For any inquiries or updates regarding this policy, please reach us at info@truenorthtraffic.com.au or P: 0405 718 225. We reserve the right to update this policy to remain compliant with Australian Standards.